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The Company’s shopping centre is an ultra-large online shopping mall dedicated to providing you with the best online shopping malls for all kinds of products. With high-quality service and long-term commitment to customers, the company will continue to develop, provide customers with the highest quality products, timely delivery and excellent customer service and create new goals for customers. The company’s shopping center has 20 major product categories and more than a thousand products. The product categories include audio-visual appliances, consumer electronics, beauty, clothing, shoe accessories, boutiques/watches, furniture/sleeping, etc. The company makes it easier for customers to shop online, gives customer a more enjoyable shopping experience in less time and provides customer good items with a cheaper price. The Company’s after-sales service line: service@perfecthomee.click
Address: STI Holdings Center Building 6764 Ayala Avenue Makati City, Philippines
Website: https://a.homegood.click
Email: service@a.homegood.click
Shipping Policy
Return Policy
Privacy Agreement
About Us
Tems of service
Disclaimer
Contact Us
Welcome to Hinato, a leading provider of high-quality household products for modern homes. At Hinato, we understand that a comfortable and well-equipped home is essential for a happy and healthy life. That's why we strive to offer a wide range of functional and stylish home appliances and accessories that make your daily life easier and more enjoyable.
Hinato began from 2018 with a simple idea: to create household products that combine innovative design, superior quality, and affordability. Over the years, we have built a reputation for excellence, thanks to our commitment to customer satisfaction and our passion for delivering innovative solutions that meet the evolving needs of modern families.
At Hinato, we offer a diverse range of products, including kitchen appliances, cleaning tools, and home décor items. Our product line includes everything from high-performance blenders and air purifiers to stylish wall art and cozy throw blankets. Whatever your household needs, we have the perfect solution to help you create a comfortable and inviting living space.
We take pride in our commitment to quality, which is why we only source our products from reputable manufacturers and suppliers. Our team of experts carefully selects each item to ensure that it meets our high standards for performance, durability, and safety. We are confident that our products will exceed your expectations and provide you with years of reliable service.
At Hinato, we believe that exceptional customer service is the key to building lasting relationships with our clients. Our knowledgeable and friendly staff are always available to answer your questions, provide product recommendations, and assist you with any issues or concerns you may have. We value your feedback and are committed to continuously improving our products and services to meet your needs.
Thank you for choosing Hinato as your preferred provider of household products. We look forward to helping you create a beautiful and functional home that you and your family will love.
Hinato - HOUSEHOLD SUPPLIES FOR EVERYONEAddress: Lungsod Quezon, Kalakhang Maynila, PhilippinesHotline: +63 2 7090 6716Email: email@hinato.store
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable):
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
REFUNDS (IF APPLICABLE)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
LATE OR MISSING REFUNDS (IF APPLICABLE)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
SHIPPING
To return your product, you should mail your product to: service@gelicaa.com
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
OVERVIEW
By visiting our website and/or purchasing items from us, you engage in our "Services" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policy references and/or available via hyperlinks. These Terms of Service apply to all users of the Site, including but not limited to browser users, suppliers, customers, merchants and/or content contributors.
Please read these terms of service carefully before accessing or using our website. By accessing or using any part of this website, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access this website or use any services. If these Terms of Service are deemed an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools added to the current store are also governed by the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to this site after any changes have been posted constitutes your acceptance of those changes.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site,
and to assess the success of our marketing and advertising campaigns).
HOW MUCH DOES SHIPPING COST?
Shipping costs vary depending on the shipping destination and the number of items that you purchase. You can get a calculation of your exact shipping charges by adding items to your cart, proceeding to checkout, and entering your mailing address. The shipping cost will automatically update and display in your total costs.
WHERE DO WE DELIVER?
We provide worldwide shipping.
HOW LONG WILL IT TAKE FOR THE BUYER TO RECEIVE THEIR ORDER?
On average, merchandise is produced and shipped from our facility 5-7 business days after purchase. Standard shipping/transit times apply (5-10 days for domestic and 7-15 days for international).
CAN THE ORDER BE DELIVERED TO MULTIPLE ADDRESSES?
We do not offer the shipment to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.
DO YOU OFFER DELIVERY TO PO BOXES OR MILITARY APO/FPO ADDRESSES?
Yes, we can send shipments to PO Boxes and Military APO/FPO addresses.
WILL I BE CHARGED VAT TAXES?
International shipments from the US are shipped DDU (Delivered Duty Unpaid) and we do not charge VAT (Value Added Tax). All taxes, duties and customs charges are the responsibility of the package recipient.
Depending on the receiving country, your package may incur local customs or VAT charges. We recommend contacting your local customs office for more information on your country's customs policy.
Due to the different policies of different countries, express delivery cannot guarantee accurate timeliness.
Due to the policy restrictions of various countries, all express delivery will be delayed, and logistics cannot fully guarantee the timeliness.
Delivery time: 2-7 days, shipping time: 7-15 days